Privacy Policy

At Aureon Collection, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, browse products, create an account, place an order, or communicate with us.

By using our website, you agree to the practices described in this Privacy Policy.

We collect information that helps us provide, improve, and secure our services.

Information may include:

• Personal details
• Contact information
• Order information
• Payment information
• Device information
• Website usage information
• Communication records

When you purchase from Aureon Collection, we may collect:

• Full name
• Email address
• Phone number
• Billing address
• Shipping address
• Order details
• Account information
• Customer support communication

This information is collected only when necessary to provide our services.

Payments are processed through secure third-party payment providers.

Aureon Collection does not directly store complete:

• Credit card numbers
• Debit card numbers
• Banking credentials
• UPI PIN information

Payment providers process transactions according to their own privacy policies and security standards.

When you place an order, we collect information required to:

• process your purchase
• confirm payment
• arrange delivery
• provide customer support
• handle returns and refunds
• maintain transaction records

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device type
• Operating system
• Website activity
• Pages viewed
• Time spent on pages
• Referral sources

This helps us improve website performance and user experience.

We may use collected information to:

• process and deliver orders
• provide customer support
• communicate order updates
• manage payments
• process returns and refunds
• improve products and services
• personalize website experience
• prevent fraud
• maintain website security
• comply with legal requirements

Aureon Collection may use cookies and similar technologies to improve website functionality.

Cookies help us:

• remember preferences
• understand website usage
• improve shopping experience
• analyze website performance
• provide relevant communication

You may control cookie settings through your browser settings.

Disabling cookies may affect certain website features.

We may share information only when necessary with trusted service providers, including:

• payment processors
• courier partners
• technology providers
• website hosting providers
• analytics providers
• customer support services

We do not sell or rent your personal information to third parties.

Our website may include third-party services such as:

• payment gateways
• courier services
• analytics tools
• social media integrations
• marketing platforms

These services may collect information according to their own privacy policies.

Aureon Collection is not responsible for the privacy practices of third-party websites.

Payment transactions are handled by secure payment service providers.

These providers may collect information required to complete payments, verify transactions, prevent fraud, and comply with financial regulations.

Customers should review the privacy policies of their chosen payment provider.

With your consent, we may send:

• new collection updates
• promotional offers
• product announcements
• special campaigns

You may unsubscribe from marketing communications at any time.

Transactional messages related to orders, payments, shipping, and customer support may still be sent.

We use reasonable administrative and technical measures to protect personal information.

However, no online transmission or storage system can guarantee complete security.

Customers are responsible for keeping account passwords confidential.

We retain personal information only for as long as necessary for:

• order processing
• legal requirements
• accounting records
• customer support
• fraud prevention
• business operations

When information is no longer required, it may be securely deleted or anonymized.

Depending on applicable laws, you may have rights regarding your personal information, including:

• requesting access to your information
• correcting inaccurate information
• requesting deletion
• withdrawing marketing consent
• asking how your information is used

To make a request, contact Aureon Collection.

If you create an account, you are responsible for:

• maintaining password security
• keeping account information accurate
• notifying us of unauthorized account activity

We may restrict accounts involved in fraudulent or suspicious activity.

Aureon Collection does not knowingly collect personal information from children without appropriate consent.

If you believe a child has provided personal information, contact us and we will take appropriate action.

We may update this Privacy Policy from time to time due to:

• changes in business operations
• website updates
• legal requirements
• technology changes

The updated version will be published on this page with a revised "Last updated" date.

For questions regarding this Privacy Policy, contact:

Aureon Collection

Email:
support@aureoncollection.com

Phone:
+91 7594 007 700

Customer Support Hours:
Monday to saturday : 9:00 AM to 6:00 PM